Enjoy free shipping on orders above S$70. Terms apply.

Frequently Asked Questions

You will receive email confirmation  once payment is successful.

All our drinks are ambient products, meaning, you may store them at room temperature e.g. in cupboards, areas with no direct sun, etc.

Expiry dates for each product vary. Fret not, we will ensure our products sent out are before expiration.

Delivery
& Returns

Delivery service is only available for valid residential and office addresses within Singapore mainland.

We do not deliver to restricted areas such as Jurong Island, Changi Airport, Cargo Complex, Port of Singapore Terminals, offshore islands (excluding Sentosa), Singapore Armed Forces camp sites and overseas. We reserve the right to decline any delivery to any address with restricted access or are inaccessible.

Free delivery to *non-restricted areas within Singapore for all orders above S$70.

Standard delivery fee of S$12 per location is applicable for orders below S$70.

*Delivery service is only available for valid residential and office addresses within Singapore mainland.

We do not deliver to restricted areas such as Jurong Island, Changi Airport, Cargo Complex, Port of Singapore Terminals, offshore islands (excluding Sentosa) and Singapore Armed Forces camp sites. We reserve the right to decline any delivery to any address with restricted access or are inaccessible.

You will receive a WhatsApp notification sent to your contact number once your order is shipped.

Please contact us via Whatsapp 2 days in advance and our friendly team will get in touch with you within the day.

In the unlikely event that the goods received are faulty or defective, not as ordered or not of acceptable quality, please reach out to us via email at hello@skinnydip.sg and we will attend to the situation as soon as possible.

Due to hygiene purposes, return or exchange are not allowed. If you should encounter any abnormality with the items you received, do let us know on the same day the delivery was made, and we will replace the goods within 7 days.

All purchased items are strictly non-refundable. Any cancellation of orders prior to delivery will be subject to 10% service fee of your order. We reserve the right to reject or refuse any return or exchange of goods with the absence of a proof of purchase.

All promotional items are final and are not convertible to cash discount from any transactions.